TRICEL REMOTE SUPPORT - WINDOWS

Run Tricel-Support-Setup.exe, or extract the ZIP and double-click Setup.cmd.
Windows 10/11, Intel/AMD 64-bit, administrator approval and Internet access are required.
Read the disclosure, enter your customer/business name, then tick the authorisation
box and click Install support.
The installer configures RustDesk to use remote.tricel.tech and a shared permanent
support password. Tricel technicians can connect without someone accepting on the PC.
The RustDesk application remains the official RustDesk application, not Server Pro.

A scheduled task, "Tricel Support Check-in", reports the customer name, computer
name, Windows version, RustDesk ID and service state to Tricel. It runs as SYSTEM
every five minutes. Device credentials are restricted to SYSTEM and Administrators.
No screenshots, screen content or user files are collected by this task.

REMOVAL
For complete removal, use Start > Tricel Support > Uninstall Tricel Support, or
double-click Uninstall-Tricel-Support.cmd from the extracted package. Approve the
administrator prompt, then confirm removal in RustDesk's uninstall window.
To stop inventory check-ins, run Remove-Tricel-Checkin.ps1 as Administrator.
An installed copy is at C:\ProgramData\TricelSupport\Remove-Tricel-Checkin.ps1.
To remove remote access as well, uninstall RustDesk in Windows Settings > Apps.

EXISTING INSTALLATIONS
Setup reuses the installed RustDesk executable and changes its server and password
to Tricel settings. Only run it on devices you intend to enrol with Tricel.
Existing customers using remote.vahedi.co.uk do not need to run this immediately.

This wrapper is not code-signed. Windows may show an unknown-publisher warning.
Download only from your verified Tricel HTTPS address. The bundled RustDesk payload
is checksum-verified against the pinned official GitHub release during packaging
and before installation. No security or certificate validation is disabled.

Copyright for RustDesk remains with its authors. Source and licensing:
https://github.com/rustdesk/rustdesk
